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Return & Refund Policy

A clear overview of order cancellation timelines, refund eligibility, and support contact details.

Contact Support

For any questions regarding returns, cancellations, or refunds, please contact our support team.

1. Order Cancellation

Orders may be cancelled within 24 hours of placing the order. Once an order has been processed or shipped, cancellation may no longer be possible.

2. Refund Eligibility

Refunds are applicable only for damaged, defective, or incorrect products delivered.

Customers must notify us within 48 hours of receiving the product and provide clear images as proof.

3. Refund Process

After verification, approved refunds will be processed within 7–10 business days and credited to the original payment method.

4. Non-Refundable Items

  • Clearance or sale products
  • Gift cards
  • Personalized or custom-made items